Salesforce CEO and founder Marc Benioff said the company now relies on artificial intelligence for 30% to 50% of its entire workload. The software giant, like many other tech companies in Silicon ...

AI Accounting For Up To 50% Of Salesforce, Inc. (CRM)'s Workload, Says CEO. A customer service team in an office setting using the company's Customer 360 platform to communicate with customers.

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is increasing its use of AI to automate workloads.

Marc Benioff told Bloomberg that AI now delivers 30–50 % of Salesforce’s internal ... AI performs 30–50 % of Salesforce’s workload via Agent Force digital ... tech, and social impact. 3.

Salesforce integrates AI tools for crafting pitches and automating tasks. AI spending shift affects Salesforce, with revenue impact still uncertain. 3 Summer 'Power Patterns' Are About to Trigger ...

Salesforce aims to dominate AI CRM software as it adds AI as a key focus area. Find out why the democratization of AI could jeopardize its CRM leadership.

Explore how Salesforce uses AI to drive business growth and success in today's competitive landscape. Written by eWEEK content and product recommendations are editorially independent. We may make ...

Nonprofits don’t need to start big with AI or "Do It Yourself"—they can deploy an agent to perform a specific task that can make a significant impact. We believe AI and autonomous agents can ...

Salesforce CEO and founder Marc Benioff said the company now relies on artificial intelligence for 30% to 50% of its entire workload. The software giant, like many other tech companies in Silicon ...

Salesforce is using AI for up to 50% of its workload, and its AI product is 93% accurate, says CEO Marc Benioff. Jennifer Mattson . Thu, Jun 26, 2025, 11:30 AM 3 min read.