starbucks open door policy - Search News

Starbucks CEO calls reversal of open-door policy 'practical," will close stores if needed

Earlier this month, the 54-year-old company shared plans to implement a Coffeehouse Code of Conduct where only paying customers can sit in-store or use the restroom — a reversal from its practice of letting anyone in the door. Niccol said the change was made due to feedback from customers and employees.

The Times of India on MSN · 13d

What is Starbucks’ ‘Open-Door Policy’ reversal and why does it matter

Starbucks announced reversing its open-door policy, initially introduced in 2018 to promote inclusivity. From January 2025, non-paying visitors will no longer have automatic access to its spaces. This change aims to prioritize paying customers and address safety issues,

The Indian Express · 2d

Starbucks limits restroom use to paying customers, reversing its open-door policy

Starbucks said the decision aims to address concerns about disruptive behavior while maintaining a welcoming environment for customers.

3d

Starbucks' policy change flushes out a debate over public restroom access

Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...

5don MSN

Starbucks barista says his store has a ‘panic button’ behind the counter, but fears it won’t be enough to quell angry customers after open-door policy reversal

Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

EURweb on MSN4h

Starbucks Tested Panic Buttons for Staff in 5 US Stores

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

1d

Starbucks Will Offer Free Refills for Paying Customers… But There’s a Catch

Starbucks is bringing back free refills and a condiment station, but there are few rules to be able to use these services.

Scripps News on MSN13h

Starbucks plans to remove 30% of its menu items this year

Starbucks announced plans to cut out 30% of its menu items by later this year on its most recent investor call, according to ...

Starbucks Reverses Open-Door Policy, Reinstates Pay-to-Visit Restrooms

Starbucks is ending its open-door policy, which allows anyone to use its restrooms or hang out without making a ...

1d

Starbucks tested out ‘panic buttons’ in stores to protect baristas against loiterers

Starbucks tested out “panic buttons” at five locations to protect baristas during unsafe situations, the company says. The ...

11dOpinion

With Starbucks’ new bathroom policy, America has nowhere left to go

And the people needing to use the facilities aren’t just people out on a shopping trip. They are Uber drivers, Amazon drivers ...

1don MSN

Starbucks brings back condiment bar, free refills for some drinks

Starbucks fans can now get free refills for some drinks — but not all. The coffee chain is also bringing back its self-serve ...

6don MSN

Starbucks is training staff on how to de-escalate conflict with people who aren't buying anything as it rolls back its open-door policy

In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

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