Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Marc Benioff said AI at Salesforce achieves 93% accuracy in customer interactions.. We're in the midst of a "digital labor revolution," potentially worth trillions, Benioff says. "AI is doing 30 ...

Artificial Intelligence (AI) performs a lot of work at Salesforce, but the company has no mass lay-off plans yet, CEO Marc Benioff has said. On The Circuit With Emily Chang podcast for Bloomberg, he ...

Benioff also estimated that Salesforce has reached 93% accuracy with the AI product it’s selling to customers, including Walt Disney Co., which was developed to carry out tasks such as customer ...

From auto-updating CRM fields to new industry agents and employee tools, Salesforce’s Summer ’25 update positions Agentforce as a no-code AI engine woven into every enterprise workflow.

AI algorithms, however, thrive on this data, using it to train models that can forecast outcomes with a high degree of accuracy. Riberatec's implementation of AI in financial forecasting ...

Salesforce is betting that generative AI will be at the center of its enterprise strategy, ... Areas where we need 100% accuracy will be hard to achieve, ...

At the time of the Agentforce announcement, Salesforce CEO Marc Benioff called Agentforce “the third wave of AI — advancing beyond copilots to a new era of highly accurate, low-hallucination ...

Salesforce, the world’ s #1 AI CRM, today unveiled Agentforce, a groundbreaking suite of autonomous AI agents that augment employees and handle tasks in service, sales, marketing, and commerce ...

VentureBeat spoke with Clara Shih, CEO of Salesforce AI, about her 2024 priorities, her top strategies and her generative AI 'aha' moment.

The 60-year-old Salesforce founder and CEO told Bloomberg's Emily Chang that the company is having "hundreds of thousands" of AI conversations with customers, and they are 93% accurate. "Even for ...