Salesforce CEO and founder Marc Benioff said the company now relies on artificial intelligence for 30% to 50% of its entire workload.

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In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is increasing its use of AI to automate workloads.

Benioff: AI performs 30–50 % of Salesforce’s workload via Agent Force digital agents, already live with 5,000 customers.

Among these optimists are education platform ClassDojo, online course provider Coursera and software company Salesforce—three of this year's AI Impact Awards recipients.

With Agentforce, Salesforce is promising a world where AI handles the mundane, freeing up workers for the meaningful. But are people ready to trust AI this much?

Salesforce CEO Marc Benioff says up to 50% of the work in key departments is being done by AI. So what's that mean for up to 50% of human employees?

Salesforce is among a number of companies slashing jobs and going all in on artificial intelligence, according to CEO Marc Benioff.