Artificial Intelligence (AI) is revolutionizing industries across the globe, enhancing productivity, efficiency, and innovation. However, with these advancements comes a growing concern: job ...

A real-world example: The Agentic AI Chatbot Consider a modern chatbot that embodies the agentic experience. Here’s how it leverages the OODA loop: Observe: The chatbot continuously monitors for user ...

In this second article of the Enterprise Architecture for Business Model Innovation Series, a design think-based approach is presented for business model design. Design thinking is a user-centered ...

Artificial Intelligence (AI) has transformed various industries, with healthcare being one of the most significant beneficiaries. From improving diagnostics to personalizing treatment plans, AI’s ...

What are the QA Challenges? There is a constant ask from the customer on how to optimize the overall QA (Quality assurance) activities in terms of reducing cycle time, improving quality by reducing ...

Introduction Attended bots are useful when the entire end-to-end process can’t be automated, typically targeted toward front-office activities. RPA bots can work alongside humans to deliver attended ...

By providing IT and Business solutions to a wide range of clients across several different business sectors, I have had the opportunity to be a part of several architecture review boards. I even got ...

Training AI models like GANs (Generative Adversarial Networks), LLMs (Large Language Models) and SLMs (Small Language Models) requires large amounts of high-quality data. However, acquiring sufficient ...

Learning machines, thinking machines, intelligent machines… Have you ever wondered what is coming our way? Intelligent robots have been a topic in books and films for decades. One of the important ...

It’s that time of the year again when talented automation professionals come to Helsinki, Finland, to share and to learn about the latest updates on Robot Framework and its ecosystem. The reason for ...

Which is not the same as the ISMS* Recently, I presented ‘information security as a process’ to a group of future Enterprise Architects. In today’s world, where digital transformation is crucial for ...

There once was a project manager that pitted departments against each other. The Business Analysts were rated on their requirements defects. The testers were rated based on could not reproduce defects ...