In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Marc Benioff says Salesforce AI handles customer conversations with 93% accuracy, even with big companies like Disney.

Salesforce is among a number of companies slashing jobs and going all in on artificial intelligence, according to CEO Marc Benioff.

Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every ...

From auto-updating CRM fields to new industry agents and employee tools, Salesforce’s Summer ’25 update positions Agentforce as a no-code AI engine woven into every enterprise workflow.

Liventus will deliver ongoing Salesforce development and support to help streamline operations and scale with Capteris’ ...

Besides boosting sales and cutting costs, artificial intelligence and related technologies are also helping developers ...

AI‑powered video platform Trupeer, that create product demos and training content for software and business teams, has raised ...

Salesforce said it is reducing hiring, with 500 customer service staff to be moved into other roles, an adjustment expected to save $50 million.