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After a correction, Salesforce stock is oversold as its AI growth, combining Agentforce and Data Cloud, re-accelerates top-line growth. Read more here.
Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
AI agent adoption is projected to grow by 327% by 2027, a new report from Salesforce (NYSE:CRM) finds. This is expected to ...
A new Stanford study reveals where AI should augment—not automate—human work. For healthcare, the implications point to a ...
Research suggests 80% of professionals believe AI will have a significant impact on their work over the next year. Here's how to prepare your staff.
It may seem counterintuitive, but as many Americans’ working lives become enmeshed with AI tools and platforms, it is our ...
"We've seen hype cycles before, but this one is a little different," Mark Ryland, director of security at Amazon, told CIO ...
AWS is the company's most profitable division with $29.3 billion in revenue in the first quarter of 2025. AI is also ...
These unexpected changes are reshaping the future of work.
Coupled with demographic shifts and broader technology adoption, this next phase of work is leading to a revaluation of the ...
AI ethics meets enterprise reality - can the two be reconciled? The AI for coding productivity debate heats up, thanks to a ...
AWS launches Amazon Bedrock AgentCore and an AI agent marketplace, escalating its rivalry with Google and Microsoft in the ...
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