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After a correction, Salesforce stock is oversold as its AI growth, combining Agentforce and Data Cloud, re-accelerates top-line growth. Read more here.
Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
A new Stanford study reveals where AI should augment—not automate—human work. For healthcare, the implications point to a ...
Research suggests 80% of professionals believe AI will have a significant impact on their work over the next year. Here's how to prepare your staff.
It may seem counterintuitive, but as many Americans’ working lives become enmeshed with AI tools and platforms, it is our ...
"We've seen hype cycles before, but this one is a little different," Mark Ryland, director of security at Amazon, told CIO ...
These unexpected changes are reshaping the future of work.
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TechFinancials on MSNAs Agentic AI Reshapes The Workforce, Businesses Must Proactively Redeploy TalentThe world of work is undergoing a rapid transformation, driven by the rise of agentic AI – systems capable of independent ...
Salesforce CEO Marc Benioff believes AI will augment the workforce rather than cause mass layoffs, differing from other tech ...
Beyond hard hats and hazard signs, long-term health risks like stress, burnout, and financial insecurity are reshaping how we define workplace safety—and what OSHA’s role should be.
Emil Barr, co-founder of education technology platform Flashpass, explores why A.I.-driven job loss is accelerating faster ...
Marc Benioff, CEO of Salesforce (NYSE: CRM), has dismissed fears that artificial intelligence (AI) will lead to mass layoffs of white-collar workers.
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