Southwest’s CEO brands new bag fees and seat assignments as “choice,” but one traveler argues it’s really a shift toward ...

After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table ...

Southwest Airlines' positives include top line growth initiatives like new routes, new fees, and ambitions in the European ...

Southwest Airlines suffered a major meltdown (or maybe freeze-up) last winter. It says it's done all it can to ensure it won't happen again this year.

Southwest Airlines plans to end its 50-year open seating policy and introduce assigned seating, including premium options, amid mixed passenger reactions.

Southwest Airlines has announced significant policy changes to boost its profitability, with the biggest one being a switch from its long-standing open-seating policy to a reserved seat policy ...

Southwest Airlines ends its 50-year free checked bag policy starting May 28, ... Potential customer reaction and industry impact.

A New York woman was arrested for violently assaulted her plus-size seatmate on recent Southwest Airlines flight.

Southwest Airlines’ longstanding “customer of size” policy is generating new chatter, thanks to viral TikTok videos and media coverage surrounding efforts to push other airlines to offer ...

Southwest Airlines was built on Customer Service, and it is always our goal for all Customers to have a positive experience.” FOLLOW US ON FACEBOOK FOR MORE FOX LIFESTYLE NEWS ...

Southwest Airlines promoted five executives as the budget air carrier continues to reel from an operational meltdown that resulted in nearly 17,000 canceled flights over the chaotic holiday travel ...