Luckin Coffee opened its first US location, offering pineapple and coconut coffees. But customers were lured in by something other than flavors.

Starbucks Workers United, the union that represents workers at 570 of Starbucks' 10,000 company-owned U.S. stores, said the dress code should be subject to collective bargaining.

A racist joke on a Starbucks cup has reignited scrutiny over staff training and franchise accountability. Critics say gaps in oversight allow bias to seep into customer service.

On June 10, the Shasta County DA’s Office charged Valdez with multiple misdemeanor charges, including one misdemeanor count of battery on a police officer, one misdemeanor count of a PC415 based on ...

Starbucks is increasing its return-to-office requirement to four days a week from three, CEO Brian Niccol said on Monday.

Starbucks CEO Brian Niccol said the coffee giant will require many of its employees to work out of office for a minimum four ...

Starbucks' "secret" menu is no longer hidden from the public. The coffee chain on Monday introduced previously hidden offerings for Starbucks rewards members in its mobile app. The menu allows ...

Starbucks is requiring some remote workers to relocate to its headquarters and increasing the number of days that corporate ...

Over the last few years, Starbucks pulled out 30,000 comfortable seats, installed hard wooden stools, blocked electrical outlets and turned stores into takeout counters for customers picking up ...