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AI agent adoption is projected to grow by 327% by 2027, a new report from Salesforce (NYSE:CRM) finds. This is expected to ...
Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
Cloud computing giant Salesforce has long worked to advance social justice and giving back. Its new Impact Fund will help startups do the same.
"AI is not destiny. We must choose wisely. We must design intentionally. And we must keep humans at the centre of this revolution." ...
Salesforce Accelerator — Agents for Impact — Agents for Impact is a new accelerator designed to help nonprofits harness Agentforce.
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Tech Financials on MSNAs Agentic AI Reshapes the Workforce, Businesses Must Proactively Redeploy TalentCoupled with demographic shifts and broader technology adoption, this next phase of work is leading to a revaluation of the ...
We can drive sustainable growth while mitigating risks, building a future where AI enhances—not undermines—shared goals for a ...
Salesforce (CRM) stock is popping in extended trading after the company reported strong first quarter results, had better-than-expected sales, and lifted its full-year outlook. RBC Capital Markets ...
The latest Slack Workforce Index shows that among desk workers, daily AI usage is 233 percent higher in just six months.
Marc Benioff, CEO of Salesforce (NYSE: CRM), has dismissed fears that artificial intelligence (AI) will lead to mass layoffs of white-collar workers.
Seven years after Salesforce Tower usurped the Transamerica Pyramid as the city's highest skyscraper, a developer is planning a building that would become the tallest in California.
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